AI Agents
Answer every customer the minute they reach out
A chat or voice agent trained on your business. It answers questions, qualifies leads, and books appointments day and night, and hands off to a person for anything sensitive.
Shift Ü Assistant
Online · replies instantly
Hi, do you have availability this week?
Yes. I can book you Thursday 2pm or Friday 10am. Which works?
Thursday 2pm
Done. Thursday 2pm is booked, reminder is set.
The after-hours gap
The questions never stop at 5pm
Most inbound happens when no one is free to answer. Every slow reply is a customer deciding you are not available.
After-hours questions
Inquiries arrive at night and wait until morning.
The same answers, daily
Your team retypes the same replies all day long.
Slow qualification
Good leads cool off before anyone gets to them.
Missed inbound
Calls and messages go unanswered and rarely come back.
What you get
What it does
A controlled agent that does the repetitive work and knows when to bring in a human.
Website chat agent
Trained on your business, answering on your site instantly.
Lead qualification
Asks the right questions and sorts serious from casual.
Booking handoff
Books the appointment and drops it on the calendar.
Human in the loop
Anything sensitive pauses for a person to approve.
WhatsApp and voice
Same agent on chat, WhatsApp, or as a voice line when scoped.
Logs and tuning
Every conversation logged, reviewed, and improved.
How it works
What changes
Controlled workflows with rules, logs, and human approval. No magic, no autonomous claims.
- 1
Name the task
We pick one clear, repetitive job worth automating.
- 2
Write the rules
We turn how you handle it into rules the agent follows.
- 3
Train and test
We run real cases end to end before it goes live.
- 4
Launch with oversight
It goes live with logging and human approval points.
Shift Ü Assistant
Online · replies instantly
Hi, do you have availability this week?
Yes. I can book you Thursday 2pm or Friday 10am. Which works?
Thursday 2pm
Done. Thursday 2pm is booked, reminder is set.
Quick answers
Questions owners ask first
Will it make things up?
No. It runs on rules you approve, answers only what it is trained on, hands off to a person when unsure, and logs every conversation so you can see exactly what it said.
Can it take phone calls?
Voice agents are available, but only when the workflow is clearly scoped and approved. We start with chat, prove it, then add voice if it fits.
Where does it work?
On your website, on WhatsApp, or as a voice line. The same trained agent can cover more than one channel.
Tell us where it hurts
A short call. We map whether ai chat & voice agents is the right first fix, or point you to the one that is.